Book a hearing test

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How to book

Choose whichever is easiest. You will speak to a person, not a sales line.

Request a callback `` — if you would rather ask a question before booking, or you are arranging this for a parent and want to check the details first.

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What to tell us

So we can book the right appointment, it helps to know:

• who the appointment is for, and their age;
• what you have noticed — the television, the phone, groups, ringing, balance, one ear or both;
• whether a doctor has referred you;
• whether a home visit is needed because travelling is hard.

You do not need a doctor's referral to book a hearing test. If a doctor has referred you, tell us — we will report back to them.

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What happens after you book

1. We confirm your appointment. ``
2. You come in (or we come to you). The test is painless and takes about ``.
3. We explain the result the same visit. You see your audiogram and hear what it means in plain language.
4. Then, and only then, do we discuss any device — and only if the test indicates one.
5. You leave with a recommendation you can take away, or with a clean bill of hearing. Both are complete outcomes.

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What it will not be

• Not a same-day pressure sale. You are not asked to decide on the spot.
• Not a catalogue. We do not begin with devices; we begin with your hearing.

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Bring someone with you if you like

If you are booking for a parent, you are both welcome. The person who will wear the device is the person who has to be comfortable with the recommendation — and often the person who notices is not the person who wears it. Bring whoever needs to be part of the decision.

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Tell us how you found us

So we can serve families better, we ask one short question when you book: "How did you hear about us?" `` It helps us know what is working, and it is the single most useful thing you can tell us.

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Book now

If you would prefer to understand the appointment first, read Hearing tests — what to expect. If cost is your question, Fees & pricing answers it in one place.

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